Where to get help

CIPSRT is a Canadian research hub dedicated to supporting first responders and has produced this helpful 6 step guide to finding the right clinician.

This Way Up is a free program to help you manage insomnia, is step by step, self paced, practical and really effective because it is evidence based.

The Australian College of Applied Professions (ACAP) have a not-for-profit training clinic staffed by supervised final year
psychology, psychotherapy, counselling, and social work students. Here is the flyer about ACAP’s free therapy and other psych services resource.

Black Dog have a National Emergency Worker Mental Health Support Service which offers up to 12 free and confidential consultations with a psychologist for ALL workers, paid, volunteer and retired (for Fire Fighters, Police, State Emergency Services, Ambulance, Forest Fire Management, Animal Rescue, Marine Rescue, and all other Emergency Service Workers)

Mental Health and Wellbeing Local is a new type of mental health and wellbeing service being introduced in up to 60 locations across Victoria by the end of 2026. Mental Health and Wellbeing Locals will provide treatment, care and support for people aged 26 years and over. They are free, voluntary and easy to access, with no referral required.

Responder Assist – Contact them for an independent assessment on 1800 329 191 (during office hours) or leave your details here and they’ll be in touch.  Formerly the Centre of Excellence, Responder Assist is run by Phoenix Australia as an information, resource and research center tailored for frontline workers and their support people. This service is not free, there is some cost.

MensLine 1300 78 99 78 Call for free 24/7 help. Support, referrals & counselling services for men also available via online and video platforms.

LifeLine 131114.  Call for free 24/7 help of you are thinking about suicide or experiencing a personal crisis.

Crises Chat available 7 days a week, 7pm to midnight (AEST, Sydney time).

LifeLine Text 0477 13 11 14 (pilot) available 7 days a week, 7pm to midnight (AEST, Sydney time).

Blue Pages is an Australian National University initiative and has online self-help programs (moodgym and ecouch) which can help to prevent or reduce symptoms of depression.

Black Dog has Support Groups and an Online Clinic that that offers an anonymous and free of charge assessment tool and advice.

This Way Up offers online courses via two pathways. Your clinician can prescribe these courses and supervise you as you work through the lessons. Or you can take the self-help courses, available on desktop and mobile devices.

OK Rehab is a helpline and rehab service offering help and support for drug and alcohol addiction via alcohol and drug rehab. OK Rehab is an organisation run by people who are themselves in recovery.

MindSpot offer an Online Assessment that provides people with confidential information about their symptoms of anxiety and depression, and recommendations about things that can help.  This assessment can be used to do a government funded treatment course.

Life in Mind is a national gateway connecting Australian suicide prevention services to each other and the community. It offers a collection of suicide prevention resources for people in the suicide prevention sector, as well as those working in mental health, government, business, and community groups.

Learn effective, step-by-step strategies for managing chronic sleep difficulties with our practical and free online program for insomnia


The Australian College of Applied Professions (ACAP) have a not-for-profit training clinic staffed by supervised final year
psychology, psychotherapy, counselling, and social work students. Here is the flyer about ACAP’s free therapy and other psych services resource.

Black Dog have a National Emergency Worker Mental Health Support Service which offers up to 12 free and confidential consultations with a psychologist for ALL workers, paid, volunteer and retired (for Fire Fighters, Police, State Emergency Services, Ambulance, Forest Fire Management, Animal Rescue, Marine Rescue, and all other Emergency Service Workers)

Mental Health and Wellbeing Local is a new type of mental health and wellbeing service being introduced in up to 60 locations across Victoria by the end of 2026. Mental Health and Wellbeing Locals will provide treatment, care and support for people aged 26 years and over. They are free, voluntary and easy to access, with no referral required.

Responder Assist – Contact them for an independent assessment on 1800 329 191 (during office hours) or leave your details here and they’ll be in touch.  Formerly the Centre of Excellence, Responder Assist is run by Phoenix Australia as an information, resource and research center tailored for frontline workers and their support people. This service is not free, there is some cost.

MensLine 1300 78 99 78 Call for free 24/7 help. Support, referrals & counselling services for men also available via online and video platforms.

LifeLine 131114.  Call for free 24/7 help of you are thinking about suicide or experiencing a personal crisis.

Crises Chat available 7 days a week, 7pm to midnight (AEST, Sydney time).

LifeLine Text 0477 13 11 14 (pilot) available 7 days a week, 7pm to midnight (AEST, Sydney time).

Blue Pages is an Australian National University initiative and has online self-help programs (moodgym and ecouch) which can help to prevent or reduce symptoms of depression.

Black Dog has Support Groups and an Online Clinic that that offers an anonymous and free of charge assessment tool and advice.

This Way Up offers online courses via two pathways. Your clinician can prescribe these courses and supervise you as you work through the lessons. Or you can take the self-help courses, available on desktop and mobile devices.

OK Rehab is a helpline and rehab service offering help and support for drug and alcohol addiction via alcohol and drug rehab. OK Rehab is an organisation run by people who are themselves in recovery.

MindSpot offer an Online Assessment that provides people with confidential information about their symptoms of anxiety and depression, and recommendations about things that can help.  This assessment can be used to do a government funded treatment course.

Life in Mind is a national gateway connecting Australian suicide prevention services to each other and the community. It offers a collection of suicide prevention resources for people in the suicide prevention sector, as well as those working in mental health, government, business, and community groups.